Business customers or customers with accounts registered as PJ (Legal Person) complained that they are unable to access their accounts through the Banco Inter application. In a note to UOLthe company said that the situation has now normalized, but reports of the lack of connection continue on Twitter.
“Inter informs that part of the PJ customers, who use the iOS operating system [da Apple]had difficulty validating access to Internet Banking via the app”, said the bank. According to the note, the solution, which consists of deleting and re-downloading the app, “was made available last Friday and access has already been normalized”. .
A Twitter user published yesterday that the connection has been out since last week: “Another day without access to the PJ account of Banco Inter. No access since 04/19/22. Many protocols and no solution. Until when?”.
“I’ve been trying to access my PJ account for over a week and I can’t. Horrible phone service. The bank doesn’t respond! You can’t access it through Facebook ID. Terrible!”, wrote another.
I’ve been trying to access my PJ account for over a week and I can’t. Horrible phone service. The bank does not comment! Cannot access by face ID. Terrible!
— Alexander Braz (@V1Alexander) April 25, 2022
See more reports:
Date idea; release my PJ account! That I’ve been without access for 1 week
— nguedess (@eunguedess) April 24, 2022
@Bancointer I can’t access my PJ account since morning! (I already reinstalled the APP)
— marcelodrv (@marcelodrv) April 25, 2022
Hello @Bancointer !!!! 1h to talk to an attendant to solve app problems that you guys messed up??? so kidding right
— elmezzomo (@elmezzomo) April 25, 2022
I haven’t been able to touch my Inter Empresas app since Friday.
I’ve uninstalled and reinstalled, and nothing.
I have bills to pay!
What a nice app update huh @Bancointer— may lopes ?? (@maylopesluz) April 25, 2022
