To accelerate the productivity of European fleet owners and assist in the transition to electrification, Ford launched a complete ecosystem called Ford Pro, which offers integrated solutions to the brand’s commercial vehicle customers.
Coinciding with the official launch of E-Transit, Ford introduced a complete solution for small business owners and large fleet owners that combines software, charging, service and financing for commercial vehicles.
Called Ford Pro, it was designed so that the customer only has to worry about his business, leaving everything directly or indirectly related to the brand.
Ford Pro is designed to help customers manage their fleets more efficiently, whether they are using diesel, gasoline, electric or even other brands of vehicles. In the United States, where this complete ecosystem was launched at the beginning of the year, it was demonstrated that the network effect of integrated solutions, with fleet management tools based on online platforms, can reduce the total cost of ownership of a fleet between 10 to 10 20%.
Thanks to the FordPass Connect modem, which has been standard on commercial vehicles since 2020, connected vehicles are at the heart of the Ford Pro integrated offering, enabling customers to maximize fleet productivity and uptime using available integrated solutions.
Ford Pro Software
The main tool will be Ford Pro Software which provides a connected digital ecosystem that uses real-time data to integrate vehicles, telematics, charging and assistance into powerful platforms that are easy to use and intuitive.
Fleets can also benefit from Ford Pro E-Telematics platform software to optimize the management of Ford connected commercial vehicles, transforming vehicle data into relevant information, including real-time location. health alerts and driver monitoring.
Fleets that are committed to transitioning to electric vehicles will also benefit from the dedicated functionality of the Ford Pro E-Telematics system, using real-time timing to help maximize fleet productivity, as well as effective and intuitive charging support functions.
Ford Pro Charging
Ford Pro Charging provides information related to current charging, a specific vehicle’s state of charge and remaining range with customizable reduced range alert thresholds. The system can also be configured to heat or cool the E-Transit’s battery and cabin before a shift via the Programmed Preconditioning feature, saving time and conserving battery power for the benefit of range.
To help customers transition to electric mobility, Ford Pro Charging offers a fully integrated, business-centric charging system for fleets capable of defining more effective charging strategies and implementing future-oriented solutions for European businesses.
The Ford Pro Charging service includes installation of hardware and management software that works seamlessly with the all-electric E-Transit. Built-in connectivity allows the system to detect potential problems even before customers are aware of them and resolve them with minimal disruption to operation.
To support fleets whose drivers take their work vehicle home, Ford Pro Charging also simplifies wallbox installation and management. And while most operators will only use public charging as a last resort to recharge their vehicles while on the job, Ford Pro Charging also provides access to over 300,000 chargers and centralized billing for ease and flexibility.
Transformed vehicles
Half of the vehicles in the Transit range sold in Europe are transformed to meet customer needs. The Ford Pro Special Vehicles team’s mission is to seek to understand customer requirements, providing transformations to increase their productivity.
The engineering expertise of the Special Vehicles teams makes it possible to deliver a range of special dedicated products that form the basis of the transformed vehicle, as well as upgrades in high performance components, auxiliary batteries and fuel systems, in addition to preparation packs for certain features, including beacons and electric trailer systems on both internal combustion and electric engine platforms.
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Customers’ conversion needs benefit from the additional support of a network made up of 200 bodybuilders, part of the QVM (Qualified Vehicle Modifier) programme.
These transformation partners guarantee to offer dedicated solutions and expertise in a wide spectrum of conversions, from simple integration of supports in a van to a national fleet of refrigerated delivery vehicles.
Maintenance
Ford Pro Services is a critical element of the Ford Pro ecosystem, providing maximum uptime by linking connected vehicle data and an unparalleled dealer network to help keep customers moving.
The European support network includes 800 Transit Center workshops, the largest dedicated commercial vehicle network of any make.
The Ford Pro is also ready for the electric age, with 1,500 certified electric vehicle dealers across Europe and more than 4,500 Authorized Repairers, all capable of servicing E-Transit.
Ford Pro Services’ FORDLiive connected uptime system is designed to optimize the productivity of commercial vehicle customers. This key element in the Ford Pro’s always interconnected relationship with customers uses real-time vehicle data to connect customers and vehicles with dealerships.
This feature of Ford Pro contributes to reduced breakdowns and vehicle trips to the workshops, as well as faster repairs in the workshops.
