Streamer Gabi Cattuzzo, with more than 620,000 subscribers on Twitch and 680,000 fans on Instagram, appealed to her followers to resolve a desperate situation. Her cell phone was stolen on Wednesday (25) and the thieves managed to access her email through Outlook, via app.
Like other recent cases in São Paulo and several Brazilian capitals, they also applied for bank loans through the apps.
guys i need help!! the guys are getting access to my outlook email via the app and asking for a loan and such in my name
how do i unlink for the love of god
I DIDN’T FIND how to remotely log out the outlook app
— Share (@gabicattuzzo) May 25, 2022
Some followers tried to help her, advising her to change her email password, as this would cause the email to be disconnected from all devices. But the influencer said that, even changing the password, the email was still logged into the fraudster’s account.
Tilt tried to contact the influencer, but until the closing of this report, there was no response.
Below, we explain the step-by-step procedure to get out of the account in cases like these.
Log into your Outlook account from another device or computerClick “Security” and go to “Your Devices”Locate the device you want to disconnect and click the three dotsClick “Logout” and confirmDo this on all devices you want to log out
Next, the ideal is to change the access password and activate two-factor authentication.
How to protect?
There are many other apps that can bring a lot of headaches to the owner of a stolen cell phone. Cases of cell phones stolen and used by scammers to defraud bank accounts and ask for a loan continue to grow.
Some tips can make it difficult or completely prevent the action of criminals:
In the mobile settings, choose the shortest possible time for the screen locks back automatically when the device is not being used. activate the facial biometrics in applications that allow this feature. Even Telegram and WhatsApp have already included the feature. Activate the two-factor authentication, but configure so that the access code is not sent by SMS, since the thief will have his cell phone in hand. The best option is to send it by email, which you will have already recovered following the steps mentioned above. If you have a bank app, never leave agency and account pre-registered. Please fill in manually every time you use it. set up a limit for transfers via Pix (measure released in April by the Central Bank after the rise in cases of theft and fraud)
Daniel Cunha Barbosa, information security specialist at Eset Brasil, said that one of the main recommendations to users is to keep software with anti-theft feature installed on their devices.
“The iPhone itself has settings for blocking the phone. For Android, there are software that both block and remotely erase the cell phone so as not to be at the mercy of criminals”, suggests Barbosa.
Another recommendation is to remember which banking applications were installed on the cell phone, cancel the debit and credit cards that were registered and still block applications such as iFood, Uber Eats and Uber.
“If possible, set a password on important apps, but if you don’t have it, look for these apps to delete the account and block it. Because when someone tries to use it, they’ll be blocked,” he says.