Consumer associations in five European countries have denounced Google to the national data protection authorities, the Federation of European Consumer Associations (BEUC) announced on Thursday (30).
These organizations – from France, Greece, Norway, the Czech Republic and Slovenia – accuse the American giant of inciting users to “authorize an extensive and invasive settlement” of their personal data when creating an account, something that would violate the General Protection Regulation. (GDPR) of the community block.
When creating a Google account, “a single step is enough to authorize Google to monitor and exploit everything you do. If a person wants to benefit from the parameters that prioritize the protection of privacy, he will face a long process and options unclear and confusing”, denounced BEUC Deputy Director-General Ursula Pachl.
“Privacy protection should be the default and easiest option,” she added.
The Federation points out that consumers are sometimes required to create a Google account, for example, when they buy a smartphone that runs on the Android operating system (something that happens with 7 out of 10 phones in the world) and want to download Google apps. Play Store.
On the other hand, Google ensures that the options offered to users when they create an account “are presented clearly” and that they are “easy to understand”.
“We developed it based on the results of in-depth investigations in accordance with guidelines from data protection authorities and user test responses,” a company spokesperson said in a statement.